Do you need help or have a question?

We have listed a number of frequently asked questions below. If you click on the link, you will get the appropriate answer. If your question is not included, please feel free to contact Darwin’s Daughter using the contact form. We will then contact you and help you further.

Question What is Darwin's Daughter?
AnswerIt is a place for unusually beautiful things, for small and fine- for all those things with which one can give great pleasure to others or even to oneself
Question How do I place my order?
AnswerYou have the opportunity to browse the entire Darwin’s Daughter range and be inspired by our assortime nt and products. Once you have discovered a suitable item for you, select the color and size you want. You can then add the item to your shopping cart by clicking the “Add to Cart” button.
If you have selected several items, you will see a summary of your items in the shopping cart. Now click on “Next” to specify the shipping method and delivery address. Then you have the option to choose a payment method that suits you. With just one more click you can safely complete your order with Darwin’s Daughter.
Question How can I view my previous orders?
AnswerYou can view your orders by logging into your Darwin’s Daughter customer account.
Question Can I change my order after the fact?
AnswerUnfortunately, because the online booking system does not allow this, once you have placed an order, you cannot change it afterwards.
Question Which shipping service provider is used for Darwin's Daughter delivery?
AnswerWe ship our goods with DPD. Parcels are delivered against the signature of the recipient, a neighbor of the recipient or a person present in the store or household of the recipient.
Question How long is the delivery time?
AnswerUnless other delivery times are specified in the item description:
– in Germany: approx. 1-3 working days
– EU foreign countries: approx. 5 working days
Question What payment methods are available to me?

For the payment of your order we accept in principle the following methods: purchase on account or payment by PayPal.

Purchase on account
With the option “purchase on account” you can pay Darwin’s Daughter after receiving your goods within 14 days. You can find the account information in the original invoice from AfterPay, which you received by e-mail.

Pay securely and easily by logging into your PayPal account. Your PayPal account is linked to your bank card so that a direct debit can be made via PayPal.

Question What benefits does the Darwin's Daughter newsletter offer me?
AnswerThanks to our newsletter, you will receive regular information about the latest trends, current offers and exclusive events.
Question Can multiple promotional vouchers be redeemed?
AnswerOnly one promotional voucher can be redeemed per order. The corresponding discount is already displayed in the shopping cart and deducted before the actual order.

Didn’t find answers to your question? Use our contact form.